Financial Info

For patients who qualify, we have onsite claiming with your health fund and partnership with government programs for dental treatment. We always offer transparent quoting and various treatment options to help you make the right decision for your oral health. 

To claim health funds through HICAPS, please click on the link below.

Terms, conditions, and fund rules apply. Check with your health fund to confirm your eligibility before treatment.

Terms, conditions, and fund rules apply. Check with your health fund to confirm your eligibility before treatment.

For our patients with extras cover in their private health insurance, we offer on-site claiming through our HICAPS terminals. Some funds allow us to quote in advance through the terminal so you will know in advance where there may be a gap for your treatment. Alternatively, you can call and ask your fund to advise you on their contribution and caps for treatment.

Many people are increasingly frustrated with the low rebate they receive from their health funds. The Australian Dental Association (ADA) provides advice here on health funds and their yearly increasing premiums, although the rebates may have never increased.

The ADA has partnered with the Fair Health Care Alliance to help you compare your policy. Willow Dental Care is proudly independent and not corporately owned or a “preferred provider” or “members choice” dental practice. The BUPA “preferred provider” program is no longer an option for dental practices. The term “preferred provider” refers to a dental practice that entered into a contract with a health fund to refer their members based on a reduced fee. The term preferred or member’s choice does not reflect the quality of the care or the experience of the dentist.

At Willow Dental Care, we believe in delivering high-quality modern dentistry and back our treatment by offering a 5-year warranty for major dental.

Bulk Billing for the Child Dental Benefits Schedule

Dental care should be accessible to everyone, especially children. The federal government has introduced the Child Dental Benefits Schedule (CDBS) by Medicare allowing $1000 benefit for dental care over 2 years for children 2-17 of recipients of Family Tax Benefit A payments.

At Willow Dental Care, we understand that a parent's highest priority is the health and wellbeing of their child and proudly partner with this schedule with bulk billing and claims onsite so you aren’t out of pocket. Dental services covered include check-ups, fillings, x-rays, extractions, fissure sealants, and root canals. Although this service doesn’t cover orthodontics or wisdom tooth removal under general anaesthetic, it is a great help for children preventive and general dental care. To check your eligibility call one of our friendly receptionists

Bulk Billing for Veteran’s Affairs

We appreciate what DVA cardholders have sacrificed for our country and proudly provide them with quality dental care bulk billed. Most dental treatment that a veteran will need will be covered for gold and white DVA cardholders. Generally, DVA won't require prior approval unless the treatment plan involves implants. Please call to discuss if DVA will cover your treatment.